✈️ Air Ticketing & Airline Reservation Course
Learn the essential skills to work in the aviation and travel industry! This hands-on course covers:
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Airline reservation & ticketing process
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Global & local airline knowledge
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IATA codes & travel geography
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Itinerary creation & GDS training (Galileo, Sabre, Amadeus)
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PNR creation, fare rules, DOCS, CTCE, CTCM
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Ticket issuance, voiding, refunds & reissues
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BSP, ADM policies & claim procedures
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Add-on product sales (insurance, tours, upgrades)
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Customer service & problem-solving tips
👨🎓 Who Should Join?
Perfect for travel agents, airline staff, and anyone wanting to start a travel career.
🎓 Certificate Provided | 🧳 Job-Ready Skills
Course Curriculum
Detailed concept about Air ticketing & Airlines Reservation.
In-depth knowledge of Airlines in Bangladesh and the World.
International Travel Geography and IATA Codes.
Itinerary creation, modification & choosing from a variety of travel options by using GDS like Travelport, Sabre, Amadeus.
How to check availability of accommodation or transportation on the customers desired travel dates.
Making reservations & PNR creation for customers based on their various requirements and budgetary allowances by using Galileo, Sabre or Amadeus.
Pass DOCS, CTCE, CTCM to PNR & How prepare PNR for issue.
How to check Fare rules in various airlines & how to check baggage rules, refund & reissue rules.
How to issue a Ticket & how to void a ticket.
Fare load, fare cancel, claim airlines PNR, how to check ticket musk.
Refund & reissue Calculation.
ADM Policy.
Brief about IATA BSP Portal.
Add-on travel products, such as tour tickets, travel insurance or upgraded seats or accommodations.
How to sorting out any issues that may arise with bookings or reservations.
Many more tips & tricks about ticketing & reservation.
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