Air Ticketing

Air Ticketing & Airline Reservation

✈️ Air Ticketing & Airline Reservation Course Learn the essential skills to work in the aviation and…

✈️ Air Ticketing & Airline Reservation Course

Learn the essential skills to work in the aviation and travel industry! This hands-on course covers:

  • Airline reservation & ticketing process

  • Global & local airline knowledge

  • IATA codes & travel geography

  • Itinerary creation & GDS training (Galileo, Sabre, Amadeus)

  • PNR creation, fare rules, DOCS, CTCE, CTCM

  • Ticket issuance, voiding, refunds & reissues

  • BSP, ADM policies & claim procedures

  • Add-on product sales (insurance, tours, upgrades)

  • Customer service & problem-solving tips

👨‍🎓 Who Should Join?

Perfect for travel agents, airline staff, and anyone wanting to start a travel career.

🎓 Certificate Provided | 🧳 Job-Ready Skills

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Course Curriculum

Detailed concept about Air ticketing & Airlines Reservation.

In-depth knowledge of Airlines in Bangladesh and the World.

International Travel Geography and IATA Codes.

Itinerary creation, modification & choosing from a variety of travel options by using GDS like Travelport, Sabre, Amadeus.

How to check availability of accommodation or transportation on the customers desired travel dates.

Making reservations & PNR creation for customers based on their various requirements and budgetary allowances by using Galileo, Sabre or Amadeus.

Pass DOCS, CTCE, CTCM to PNR & How prepare PNR for issue.

How to check Fare rules in various airlines & how to check baggage rules, refund & reissue rules.

How to issue a Ticket & how to void a ticket.

Fare load, fare cancel, claim airlines PNR, how to check ticket musk.

Refund & reissue Calculation.

ADM Policy.

Brief about IATA BSP Portal.

Add-on travel products, such as tour tickets, travel insurance or upgraded seats or accommodations.

How to sorting out any issues that may arise with bookings or reservations.

Many more tips & tricks about ticketing & reservation.

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